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Home | Customer Service | Frequently Asked QuestionsFrequently Asked Questions
 California
Electricity
PG&E Market- Who is eligible for service?
- How do I enroll?
- Will I receive two bills?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
SCE Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
SDG&E Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
Natural Gas
PG&E Market- Who is eligible for service?
- How do I enroll?
- Will I receive two bills?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
SCG Market- Who is eligible for natural gas service?
- How do I enroll?
- Will I receive one bill or two?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
Electricity
PG&E Market
1. Who is eligible for service?
Pacific Gas & Electric (PG&E) electric service customers who are already participating in the electric choice program are eligible for service through Commerce Energy.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5368
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3. Will I receive two bills?
No, you will receive one bill generated by the utility.
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4. What is the monthly service fee?
The monthly fee is $4.95.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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SCE Market
1. Who is eligible for service?
If you are in the Southern California Edison (SCE) service area, Commerce Energy is only serving customers who are already participating in the electric choice program.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5368
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3. Will I receive one bill or two?
You will receive one bill generated by the utility.
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4. What is the monthly service fee?
The monthly fee is $4. 95.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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SDG&E Market
1. Who is eligible for service?
If you are in the San Diego Gas & Electric (SDG&E) service area, Commerce Energy is only serving customers who are already participating in the electric choice program.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5368
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3. Will I receive one bill or two?
You will receive one bill generated by the utility.
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4. What is the monthly service fee?
The monthly fee is $4.95.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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Natural Gas
PG&E Market
1. Who is eligible for service?
Natural gas customers in the Pacific Gas & Electric (PG&E) service area are eligible for service.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5368
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3. Will I receive two bills?
Yes, the utility generates bills for transportation and distribution charges. Commerce Energy generates bills for energy used.
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4. What is the monthly service fee?
The monthly fee is the same for both fixed- and variable-rate accounts – $2.79.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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SCG Market
1. Who is eligible for service?
If you are in the Southern California Gas Company (SCG) service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5368
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3. Will I receive one bill or two?
The utility generates one bill for variable-rate customers. If you have a fixed-rate product, you will receive two bills, one from Commerce Energy for the natural gas used and one from the utility for transportation and delivery fees.
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4. What is the monthly service fee?
The monthly fee is the same for both fixed- and variable-rate accounts – $2.79.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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